Frequently Asked Questions (FAQ)
1. Where do you ship?
We currently ship only within the United States (USA).
2. How long does shipping take?
Estimated delivery time is usually between 6–15 business days depending on your location and shipping conditions.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to track your package.
4. What payment methods do you accept?
We currently accept secure payments through:
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PayPal
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Razorpay
5. Do you offer refunds?
Currently, Raman’s Store offers replacements for eligible products instead of direct refunds unless required under applicable law.
6. What is your replacement policy?
Customers can request a replacement within 7 days of receiving the order if:
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The product is damaged
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The wrong item was received
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The product has a manufacturing defect
7. How do I request a replacement?
To request a replacement, contact our support team with:
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Your order number
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Product photos
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Description of the issue
Email:
support@ramansstore.com
8. Is my payment information secure?
Yes. All payments are processed through secure and encrypted payment gateways for customer safety and protection.
9. Can I cancel my order?
Orders may only be canceled before they are processed or shipped. Once shipped, cancellation may not be possible.
10. How can I contact customer support?
You can contact us anytime at:
Email:
support@ramansstore.com
Website:
https://www.ramansstore.com